1) Login to the cPanel 2) Go to "Files" 3) Click on "Backup" 4) Under "Full Backup" option 5) Select "Download or Generate a Full Backup Website" 6) Click on "Generate Backup" Note: It will take some time to complete a full backup of your domain. Once the backup has completed an email will be delivered to your email ID. Refer this video tutorial. http://www.cpanel.net/media/tutorials/backup.htm