Next time a block happens on one of your customers tenants,
Step 1 : Please create a new ticket via the platform (PAX8 or Crayon) with the title being something along the lines of : 5.7.705 Access denied, tenant has exceeded threshold
Step 2 : Then send below details to support team:
Step 3 : A bounceback email as a .eml
Step 4 : A screenshot of the connector page in Exchange admin center
Step 5 : confirm no users are compromised and sending out 1000s of emails , if they are please confirm they have had their password reset and MFA enabled,
